Pick A BPO Company That Cares About A Good Workplace Environment
Choosing a Business Process Outsourcing (BPO) company isn’t just about looking at their services and prices. It’s also crucial to consider how they treat their employees. Companies that prioritize a positive workplace environment often deliver better quality services. This is because happy employees are more productive and less likely to leave the company. When you’re selecting a BPO partner, make sure they care about their employees’ happiness and career growth.
The Importance of a Positive Company Culture
We all want to work for companies that help us grow professionally and personally. A great workplace environment, positive company culture, and opportunities for career development are key. But what does this look like, especially in the customer experience industry? It includes fun coworkers, company parties, supportive bosses, and good salary and benefits. At the core, a company must be built for its people.
TTEC Philippines: A Great Place to Work®
One example of a company that excels in this area is TTEC Philippines. They earned the Great Place to Work® certification in 2024. This certification reflects TTEC’s commitment to putting its people at the center of everything they do. David Bernal, Executive Director of Operations at TTEC, believes in a holistic approach to employee success. He says, “Working in an organization that cares about your growth, both professionally and personally, is a sign that you’re in the right place.”
A Supportive Environment for All Employees
Chandana Reddy, Vice President of People & Culture at TTEC, emphasizes that every interaction at TTEC is valued. This promotes a cohesive environment where all employees are encouraged to be authentic. At TTEC, you can be yourself and reach your full potential, all while feeling valued.
The Great Place to Work® Certification Process
The Great Place to Work® certification is based on direct feedback from employees. They fill out an anonymous survey about their work experience, measuring how well the company provides a great workplace for everyone. TTEC employees have spoken, and the results are clear: TTEC is a great place to work.
Join TTEC Philippines Today
Arnab Ray, Senior Vice President of Operations at TTEC, shares his excitement about the certification. “It validates how our way of delivering a humanified experience resonates with our people. We continue to implement unique and collaborative ways of work that balance both employee and business needs.”
David Bernal adds, “I love talking about the wonderful things we do for our people and the businesses we support. I take every opportunity to invite friends to experience TTEC for themselves.”
So, what are you waiting for? If you’re looking for an amazing workplace, consider applying for Customer Service Representative jobs at TTEC Philippines. Start your BPO journey with a company that truly cares about its employees.
