Privacy Policy

Southern Cross Menswear Pty Ltd ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our online platform and in-store services.

Information We Collect

We collect personal information necessary to provide our fashion retail and design services, including bespoke tailoring, seasonal collections, and consulting. This information may include:

• Contact details such as your name, postal address, phone number, and email address
• Payment and billing information for purchases made through our platform or in-store
• Measurement and style preferences when using bespoke tailoring or fashion consulting services
• Usage data such as browsing behavior and interaction with our online platform

How We Use Your Information

Your personal data is used solely for the following purposes:

• To process and fulfill your orders and appointments
• To personalise your experience, including bespoke designs and style recommendations
• To maintain and improve the quality of our seasonal collections and online services
• To communicate updates, promotions, and important information related to our services
• To comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third parties only under the following circumstances:

• Service providers who assist us with order fulfillment, payment processing, or marketing, under strict confidentiality agreements
• When required by law or to protect our legal rights and property

Your Rights Under GDPR and Australian Privacy Laws

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete data
• Request deletion of your personal data, where legally permissible
• Object to or restrict processing of your personal data
• Withdraw consent to processing where applicable
• Data portability in cases where applicable

To exercise these rights, please contact us at our physical address detailed below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. You can control cookie preferences through your browser settings.

Contact Information

For any questions or to exercise your data protection rights, please write to:

This Privacy Policy is subject to change. We recommend reviewing it periodically to stay informed about how we protect your information.